How Pulsera care works
No jargon, and nothing moves. Here is what a care plan actually does, how it is different from your hosting provider, and exactly how we work on the site you already have.
Isn't this what my hosting provider does?
It's a fair question. Most hosts advertise backups, security, and uptime, and they do keep the platform your site runs on. A care plan is different work: the hands-on attention to your actual site that a hosting account was never built to provide.
What your hosting provider does
- Runs and powers the servers your site lives on
- Keeps the server itself online and patched
- Takes platform-level backups you can restore from
- Answers general questions about your hosting account
What a Pulsera care plan does
- Keeps your site current and working the way it should
- Fixes your site when something breaks, and puts it back if it goes down
- Keeps your content current and publishes to your site for you
- Keeps your site as accessible as your platform allows, aligned to WCAG 2.1 AA wherever we can edit its code
- Gives you people who know your specific site, not a general help desk
Content publishing and accessibility upkeep are included on Website Care and above.
Put simply: hosting is where your website lives. A care plan is who looks after it. You can have the first without the second, but the day something breaks or falls out of date, that difference is the whole thing.
Why a Pulsera care plan
A hands-on team
The people who maintain your site get to know it inside out. No handoffs, no faceless help desk.
Secure and up to date
Ongoing security updates, patches, and backups keep your site protected and your peace of mind intact.
Accessibility, taken seriously
On Website Care and above, we keep your site as accessible as your platform allows, and align it to WCAG 2.1 AA wherever we can edit the site's code, re-checking as your content changes.
Simple, predictable pricing
One flat monthly rate, billed in advance, cancel anytime. No surprises.
How we work on your site
You don't move anything, and you don't hand over your accounts. Whatever provider your site is hosted on today, here is how we look after it.
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Step 1 of 4.
You keep your hosting
Your site stays exactly where it is, on whatever provider you already use. We work with your current host, we don't replace it.
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Step 2 of 4.
You stay in control
You are never handing over the keys to your site. We set up limited access that you can turn off at any time, so control stays entirely with you while we do the work. We walk you through it in plain language and handle the technical part.
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Step 3 of 4.
We learn your site
We get to know your site and check it over, making sure it is up to date, backed up, and secure, so you know exactly where things stand.
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Step 4 of 4.
We keep it cared for
From there, the ongoing work in your plan happens every month, and we're the ones who respond when your site needs attention.
That's the whole idea. Ready to pick a plan?
See your plans